Friday, January 27, 2012

Walmartstores10-Foot Rule

The 10-foot Rule is one of our secrets to customer service. During his many store visits, Sam Walton encouraged associates to take this pledge with him: "I promise that whenever I come within 10 feet of a customer, I will look him in the eye, greet him, and ask if I can help him."- Which would explain the sudden disaperance of workers when one enters an aisle, lol basil:)

Monday, January 9, 2012

Tuesday, January 3, 2012