Friday, January 27, 2012
Walmartstores10-Foot Rule
The 10-foot Rule is one of our secrets to customer service.
During his many store visits, Sam Walton encouraged associates to take this pledge with him: "I promise that whenever I come within 10 feet of a customer, I will look him in the eye, greet him, and ask if I can help him."-
Which would explain the sudden disaperance of workers when one enters an aisle, lol basil:)
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